The new report aims to define a possible cross-border e-receipt service (delivery) concept for the public and private sectors.
“E-receipt service model for the cross-border data exchange” is part of the “Supporting productivity and competitiveness of Estonian SMEs through Real-Time Economy and single contact point digital solutions” project granted to the Estonian Ministry of Economic Affairs and Communications and provided by PwC.
The report suggests that a successful uptake of e-invoicing already creates a strong basis and potential for the development of e-receipts in BSR.
However, the adoption of e-receipts is still not homogenous across the region and different sectors. Multiple technical, regulatory and organisational challenges associated with the adoption of e-receipts are present. The main challenges identified are mainly connected to the fragmentation of service providers in the market, weak cooperation between parties and lack of joint cross-border standards.
However, these challenges are being slowly addressed. The standard on e-receipts is under development, and it will provide the ultimate guidelines for SMEs, governments and citizens.
The report also provides examples of solutions and initiatives that are currently ongoing, rather on the national (country) scale, but they are inevitable for future cross-country adoptions. In addition to that, attention shall be paid to data privacy and GDPR compliance, as these were one of the main concerns of the interested parties.
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